Bulletin 13
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Technical Bulletins # 13 back ] Next ]

Multiple-resolution printers don't work.

Symptoms

Printers that support multiple resolutions do not work.

The software abruptly stops with the following message:

  Assertion failed
  Programmer's clues: deviceHeight>=0
  File V:\ActiveProjects\CrescentBloom\Apps\Catalog\RenderAlternating.cpp
  Line: 99
  Do you want to continue anyway?   yes\no

 

Pressing either "yes" or "no" returns the message:

  Crescent Bloom Compleat Botanica
  Error signature________________________________________________
  AppName: compleatbotanica.exe            AppVer: 1.0.0.64
  ModName: completebotanica.exe
  ModVer: 1.0.0.64                            Offset: 000e41b3

This has been documented to occur with the Canon i560 and HP 2410 All-on-one printers.

Resolution

 

This problem was fixed with Build 87

 

Versions affected
Operating system Problem first identified Problem fixed
Windows NT NA NA
Windows 2000 Build 86 Build 87
Windows XP Build 86 Build 87

Last reviewed January 28, 2006