| Free shipping offer |
|
Free shipping applies to destinations
within the continental USA using US Postal Service Media Mail delivery
service. Extra charges apply for USPS Priority, UPS Ground, or UPS
Second Day Air delivery.
Time in transit is guaranteed with United Parcel
Service. Time in Transit is the number
of business days en route. United Parcel Service does not pickup or
deliver on Saturday, Sunday or major holidays.
Shipment transit times for US Postal Service are
estimates only. Time in Transit includes
Saturdays. |
| International orders |
|
All orders to addresses outside the United States
are shipped via International Air Mail. Free delivery is not
included on international orders; however, reduced rate
international shipping is offered by subtracting USD $4.00 from the
actual postage charge we incur.
Shipment transit times for International Air
Mail are estimates only.
Customs import duties and local taxes are not included in the order.
Each locality may apply their own charges and you may be required to pay
these extra charges upon receipt. To find out more, contact your postal service
to determine the applicable taxes on commercial software products.
All amounts are in US Dollars. Conversion
from your local currency to US Dollars is handled by your credit card
institution using today's most favorable exchange rate. Contact your
bank for more information. |
| Buy with confidence offer |
|
If you are not completely satisfied with The Compleat Botanica, you may
return the
software within 30 days of receipt for a full refund of the purchase price
plus applicable sales tax. US Postal
Service (USPS), United Parcel Service (UPS), and international postage
charges are non-refundable. The actual cost of shipping will be
deducted on refunds made on orders placed with our free shipping offer.
For orders originally made by check or money order, your
refund will be by check. For orders made by credit card, your refund
will be credited directly to your account. |
| Return authorization |
|
Before returning your CD please contact
Customer Service for a return authorization
number and instructions. You will need to send a photocopy of your
original receipt together with the software. |
| Contacts |
| @ |
For product questions
and general information contact
Customer Service. |
| ! |
For assistance with
installation of The Compleat Botanica contact
Technical Support. |
| ? |
Unsure about who to direct your inquiry to?
Contact Joe
Honton. |
|
|
