Bulletin 7
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Technical Bulletins # 7 back ] Next ]

The software stops working after upgrading Windows with the dual-boot option

Symptoms If a computer is upgraded from Windows 2000 to Windows XP with the dual-boot option and the SQL Server Desktop Engine is installed on both OS's, the software doesn't work properly. Under these conditions the software typically hangs up with the message "Starting SQL Server Desktop Engine".
Resolution When a computer is upgraded from Windows 2000 to Windows XP and the dual-boot option is chosen, the computer has two separate directories for the Windows operating system files and two separate directories for the software applications.

To use The Compleat Botanica under the new operating system, a second copy of the SQL Server Desktop Engine must be installed to the new Program Files area, and a second copy of The Compleat Botanica software must be installed as well. Be careful not to intermix the old Program Files and the new Program Files.

Use of the software in this way is not supported by Crescent Bloom. We recommend that you use the software under one OS or the other, but not both.

Versions affected
Operating system Problem first identified Problem fixed
Windows NT Build 85 NA
Windows 2000 Build 85 NA
Windows XP Build 85 NA

Last reviewed January 28, 2006