Bulletin 14
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Technical Bulletins # 14 back ] Next ]

Printers with long names don't work.


Printers with long names are not recognized properly and will cause the following message to appear: "Unable to print, no valid printer selected. Is the selected printer installed properly?". This affects printers with names that are longer than 30 characters, for example, "Lexmark Z22-Z32 Color Jetprinter".



You can solve this problem by changing the name of the printer to a name that is shorter than 30 characters.


Versions affected
Operating system Problem first identified Problem fixed
Windows NT NA NA
Windows 2000 Build 87 Build 88
Windows XP Build 87 Build 88

Last reviewed January 28, 2006